Frequently Asked Questions
Everything you need to know about shopping at Carrolls Irish Gifts.
Do you offer international shipping?
Yes, we ship our authentic Irish gifts worldwide. Shipping rates and delivery times vary depending on the destination country and the weight of your order.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that certain items like earrings or personalized goods may be exempt.
Are your products authentically Irish?
Absolutely. We pride ourselves on sourcing high-quality, authentic Irish products, ranging from traditional Aran knitwear to officially licensed Guinness merchandise.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I include a gift message with my order?
Yes, you can add a personalized gift message during the checkout process, which we will include with your package at no extra cost.