Returns & Exchanges
We want you to be fully satisfied with your purchase from Carrolls Irish Gifts, which is why we offer a 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging with all tags attached to qualify for processing.
Initiate Your Return
Contact our customer service team or visit our online returns portal to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the items in their original packaging, ensuring the RMA number is clearly written on the outside of the parcel.
Ship the Parcel
Send your package via a tracked postal service to our Dublin distribution center to ensure safe delivery and verification.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing